Workforce redesign

Workforce Redesign The Change Exchange

Teams together

Teams Together was a programme which aimed to help health and social care teams transform their practice using behavioural science.

We were commissioned by the Workforce Transformation team at Health Education England North West to support organisations who were part of the New Care Models ‘vanguard sites’ and wider service transformation programmes.

Working together in new ways often means changing ‘workforce culture’. Teams Together looked at this with a behavioural lens, working closely with teams to understand which practices they are finding tricky to change and at the psychological drivers behind these, proposing tailor-made interventions to help.

In the first phase of the programme, we worked with:

  • Heart failure nurses to move care to the community
  • Midwives to better promote the ‘flu vaccine to pregnant women
  • An integrated nursing team to help avoid emergency admissions
  • An older adult mental health team to deliver coordinated care

To find out moreclick here to download the Teams Together programme introductory slides

To learn about the findings and what they might mean for your teams, check out our practical, easy read briefings:

With funding with Health Education England, we produced a suite of freely-available e-learning modules and animations. Click here to download our Teams Together Brochure or teams together slides. If you’re interested in working with us, do get in touch!


Applying a health psychology approach to workforce redesign

Workforce redesign involves people doing things differently. People find it hard to change their ways of working and understanding this, and what can be done to help people change, will make change more likely.

The COM-B Framework summarises behavioural science theories and evidence into three influences on behaviour: capability, opportunity and motivation. Understanding these influences helps people make change happen in their work places.

Evidence and experience tell us that people want to be involved and in charge of their own change. Using a health psychology approach, in a participatory way, engages everyone in attempt to understand and change their own practice.

Find out more about taking a health psychology approach to change.


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